Account Manager

The Role

We have an exciting opportunity for a talented Account Manager to join our dynamic Retail Sales Team. In this key role, you’ll act as the primary point of contact between Barfoots and a selection of our valued retail customers—building strong relationships, driving account growth and ensuring seamless coordination across procurement, operations and the supply chain.

We’re looking for a committed, reliable and proactive individual who thrives in a fast-paced, evolving environment and can consistently deliver results through effective collaboration and communication.

Location: Head Office, PO21 3PX.

Key Responsibilities

• Build and maintain strong, trusting relationships with retail customers
• Develop and execute sales plans to meet or exceed agreed-volume and revenue targets
• Identify expansion opportunities across product categories, promotional periods & new customer segments
• Negotiate contracts, price structures and promotional activities
• Effective management of sales budget
• Provide the business with accurate information to assist with monitoring, planning and forecasting short & long-term sales
• Use customer sales data to support consumer insights and drive commercial actions to grow sales
• Monitor retail market trends, promotions, competitor activity, and customer behaviour
• Leverage insights to refine category strategies and enhance value propositions
• Work with Commercial Manager on managing and influencing customers & attending customer visits
• Support Commercial Manager on general account administration with all customers

Required Knowledge, Skills & Experience

• A strong understanding of customer relationship management
• Able to operate effective as part of a team as well as individually
• Proactive and self-motivated
• Ability to flourish in a dynamic working environment
• Excellent verbal and written communication skills
• Good commercial awareness
• Ideally educated to degree or equivalent level
• Previous FMCG or Food/Produce experience an advantage

Why Work for Barfoots?

• Investors In People Silver Award status.
• Company pension scheme
• 24/7 Online GP access
• Life Assurance
• Employee Assistance Program
• Benefits Platform
• Development opportunities
• Discounted leisure membership
• Discounted vegetable box scheme
• Cycle to work scheme
• Free onsite parking
• Approved training centre for Highfield qualifications
• Committed to Sustainability