Department: Buffets
Employment Type: Permanent - Full Time
Location: Bognor Regis
The Shift Manager will be the main point of contact for team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
Typical working hours cover 40 hours per week, 5 days over 7 split shifts. Breakfast shifts are 7.30am - 12pm, dinner shifts are 4pm - 8pm.
You should have previous experience in leading within a busy restaurant or food environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.