Business Administrator

Are you an experienced administrator and are you looking for your next challenge and want to make a meaningful impact to vulnerable adults and their carers? Then we’ve got the perfect job for you!

We’re looking for a Business Administrator to join our Countywide Reviewing Team within the adult social care services in East Sussex.

If this sound like something you can do, we want to hear from you! Please read more and start your application today!

The Business Administrator position is based in Hastings town centre at Cavendish House. We are seeking a dedicated Business Administrator to support the day-to-day administrative duties of the service. This role will also involve ad-hoc tasks that contribute to the smooth and efficient running of the service, enabling our team to deliver exceptional care to some of the most vulnerable adults.

Administrative support plays a key role in helping teams deliver their services efficiently and effectively. Business Administrators provide essential assistance to ensure that client enquiries are handled promptly, accurate records are kept, and colleagues receive the support they need to perform their roles successfully.

As a Business Administrator, you’ll gain an understanding of the team’s services and the impact they have on people’s lives. Working collaboratively is essential - you’ll need to anticipate and respond to the needs of team members, whether they are based in the office, working remotely, or out in the community.

The people we are looking for in this vital position will have:

• RQF Level 2 English or able to pass an assessment at interview
• Ability to effectively prioritise a diverse workload to meet deadlines with accuracy and attention to detail
• Ability to communicate effectively to a range of people, including the ability to converse at ease with clients and provide advice in accurate spoken English
• Ability to work in a team and maintain team connectivity when working remotely with an understanding of confidentiality
• Working knowledge of using email and word processing software such as Microsoft 365 Office. We work extensively with Microsoft Excel, so a strong understanding of Excel and the ability to generate reports using formulas—enabling the capture and analysis of key service information—is essential.

It is vital that all staff fully understand and undertake their role with professionalism and in accordance with the safeguarding policy and procedures. We take our safeguarding responsibilities extremely seriously and expect those working with our clients to maintain high standards of vigilance, respect, reporting and professional curiosity at all times. You will be given extensive training and ongoing support to fully undertake this part of your role and as such will be held to high standards to help keep vulnerable adults safe.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Please download the Job Description and Person Specification for more information.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will be held in via Microsoft Teams within two weeks of closing date.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Join us to become a vital part of East Sussex County Council’s unique family and really make a difference.

We offer

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A collaborative and supportive work environment.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this opportunity contact Samuel Goring, Lead Senior Business Administrator at samuel.goring@eastsussex.gov.uk to request a MS teams call or phone call.

If you require any reasonable adjustments, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

For work that makes a difference, choose East Sussex!

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.