Business & Revenue Support Officer

Sureserve Compliance Fire, part of the Sureserve Group, are a specialist in the supply, installation and maintenance of fire safety and security systems.

We are currently recruiting for an experienced Business & Revenue Support Officer Horsham office.

This role primarily focuses on billing, while also handling client inquiries and submitting administrative information to client portals. Responsibilities include ensuring the accuracy of month-end numbers, reporting revenue, WIP, and performing gross margin analysis. The position provides support to both finance and operational functions within the business.

Key Responsibilities:

• Completion of application process as part of client billing cycle.

• Creation and completion of sales invoicing to customers.

• Ensure accurate sales ordering and job processing, following contract-specific procedures.

• Monitor and tracking unbilled revenues, ensuring all job costs are accounted for.

• Supporting with month end billing and revenue close, including analysis of revenue, WIP and gross margin.

• Understand and contribute to the team’s key business objectives and success metrics.

• Collaborate with operational teams and SLT to support administration and business decisions.

• Assist with month-end reports, revenue & WIP analysis, ad-hoc reports and provide summaries for management.

• Provide ad-hoc contract information and attend relevant meetings, such as mobilisation meetings.

• Supporting the broader finance function with other ad-hoc tasks, as required.

Requirements:

• Able to work efficiently and accurately and under own initiative

• Strong attention to detail and dealing with complex data

• Experience using Microsoft Office Suite

• Strong competency using Microsoft Excel

• Experience in a billing / revenue, finance and/or administration background is preferable, with understanding of WIP and accruals being beneficial

• Excellent communication skills

• Ability to communicate financial and commercial information to a non-finance audience

• Microsoft Business Central experience would be an advantage but not essential

• A ‘can do’ approach is essential

Benefits:

• 25 days holiday (plus the bank holidays)

• Extra day off for your birthday

• Pension contributions

• Hybrid working

• Employee Assistance Program

• Free 24/7 Virtual GP service

• Bike 2 Work scheme

• Discount benefits hub

• Health cash back scheme

• Career progression opportunities

• Ongoing Mentoring and career / performance coaching

• Commitment to training and development