Clinical Governance Administrator (12-Month Maternity Cover)
Medica GroupLocation: Flexible working between home and Medica offices in Hastings or London
Salary: Starting at £24,570, rising to £25,220 after 6 months, and £25,720 after 1 year
Hours: Monday to Friday, 37.5 hours per week (8.30am to 5.00pm)
About the Role
Medica Group is the market leader in teleradiology services across the UK and Ireland. Our Clinical Governance Team is dedicated to the pursuit of clinical excellence, ensuring continuous quality monitoring and assurance for the Medica Board.
As a Clinical Governance Administrator (12-month maternity cover), you will play a key role in supporting clinical governance processes, working collaboratively with Senior Management, Service Delivery, Information Security & Risk Teams, NHS clients, reporters, doctors, and radiographers. This is an excellent opportunity for someone with strong administration skills and a commitment to high standards in patient care.
Key Responsibilities
Administer internal and client audit processes, ensuring accuracy and compliance
Maintain and update databases, extract data, and prepare reports using Microsoft 365 (Outlook, Word, Excel)
Manage report discrepancies and queries on Insight and manual logs
Prepare documents for clinical governance Subcommittees and Committees, including efficient meeting output recording and minute-taking
Assist with Designated Body processes for connected doctors
Respond to approved work requests from line manager and clinical governance colleagues
Support the Group Chief Medical Officer as required
About You
We are looking for someone who is:
Highly skilled in Microsoft 365 Office (Outlook, Word, Excel)
Experienced in managing electronic information and databases
Detail-oriented, with a strong administration background and excellent communication skills (written and verbal)
Able to manage inboxes, handle phone calls, and prioritise multiple tasks effectively
Adaptable, with good emotional intelligence and initiative
Committed to good patient care and continuous improvement
Desirable:
Experience in clinical administration (independent healthcare, NHS, or medicolegal)
Knowledge of RIS, PACS, and patient medical records
Experience in minute-taking and managing committee papers
This role is suitable for candidates who have recently completed an apprenticeship and are eager to develop their skills further. We welcome applications from individuals who are motivated, well-prepared, and interested in making a positive impact.
Who We Are
Medica is the UK’s largest telemedicine provider, supporting over 50% of NHS trusts and delivering specialist reporting globally. We are committed to building inclusive teams and welcome applications from all backgrounds and communities. Flexible working arrangements are available to support work-life balance.
Core benefits for you:
Flexible and hybrid working
⚖ A company culture that promotes work life balance
Commitment from employers to continued learning and development
Access to Employee Assistance Programme
Annual bonus
Enhanced holiday allowance + bank holidays
Group life assurance
Pension
Social events
Sick pay
Cycle to work scheme
Access to free and regular personal development & wellbeing events
Ready to join a team dedicated to clinical excellence and patient care? Apply today and help shape the future of healthcare with Medica Group.