Are you passionate about delivering exceptional hospitality and creating vibrant community spaces?
Join us as a Hospitality Manager and play a key role in leading the food, beverage, and guest services at our retirement village. As a Hospitality Manager, you will oversee the full food and beverage operation within the village - from restaurant service to events - ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, as well as serving the wider public. You’ll lead a passionate team, uphold the highest service standards, and work collaboratively across departments to bring our vision to life; a world where everyone has the opportunity to age well.
Key Responsibilities
Lead all food, beverage and guest services across the village
Manage team recruitment, training, rotas, performance and development
Oversee mobilisation activities for new village openings
Plan and deliver events in partnership with community and sales teams
Ensure compliance with food hygiene, health & safety and licensing requirements
Support commercial performance: revenue, budgets, suppliers and stock control
Build strong resident and customer relationships; respond to feedback with professionalism
Drive continuous improvement in service delivery and team operations
The Ideal Candidate
3+ years of hospitality experience, with at least 1 year in a leadership role
A passion for creating welcoming, inclusive environments
Experience managing teams, rotas, budgets and hospitality service delivery
Knowledge of industry standards including food hygiene and alcohol licensing
Strong organisational, communication and problem-solving skills
Ability to work collaboratively with diverse stakeholders
Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one)
At RVG, we put people and community first. You’ll join a supportive team in a values-led organisation that believes in:
Age Well: Creating vibrant communities for healthy ageing.
Community: Building belonging through shared experiences.
Keep Improving: Always learning, always growing.
Invest Wisely: Making smart decisions for long-term impact.
Planet Positive: Acting sustainably and responsibly.
One Team: Succeeding together.